Anyone else have a problem beside MFI? We had a strange kitchen fitted 6 months ago from MFI. The worktops...
We had a strange kitchen fitted 6 months ago from MFI.
The worktops (wood laminate) are chipping and peeling away at the edges - pretty frankly it looks b******s considering it's brand new.
We hold been contained by repeatedly and complained and they've said (repeatedly!) that someone will come out and look at them. However, no one have called and we hold to keep ringing them wager on. It is doing my head contained by!
Anyone else experienced poor customer service from them?
Answers: Not exactly, but I don't think they make use of the best people. We have to get a replacement wardrobe door, and my husband tried to capture the price down. The next I know, the guy said he'd split the difference, gave us lb40 rotten and pocketed lb40 himself! He must have be Mr MFI!
Seriously, your statutory rights say that something have to be fit for the purpose it was purchased for, and your worktops distinctly aren't. If you are still getting nowhere, you could speak to Trading Standards, or even visit a solicitor.
MFI = My F ucking Irrationalmothafucka