New jotul gas fireplace insert keep shuting down at indiscriminate times, sometimes the pilot go out too.? The new pure gas fireplace insert will be operating fine...

The new pure gas fireplace insert will be operating fine than all of a sudden poof it go out and sometimes the pilot will go out when it shuts stale the fire. It was proffesionally installed by the hawker including the double pipe installed in my chimmney flue for intake and outake. The pusher and gas company have checked everything and they right to be heard everything is ok.I also have a gas furnace and hot hose heater and they enjoy no problems, need some sustain as nobody wants to concede that there is a problem.
Answers:    Have you checked to form sure the pilot isn't clogged with second-hand goods. You can take a can of nouns and blow it in the pilot total........ http://www.madisonfireplace-patio.com/FA...
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