How long does it run to fix a wash tool? Our washing tool, a Hotpoint Aquarius 1100, died nearly two weeks ago....

Our washing tool, a Hotpoint Aquarius 1100, died nearly two weeks ago. As we're in a rented property and its division of the fittings and fixtures, we contacted the landlord on the Tuesday, and they said someone would be out to look at it on the Friday.

They didn't show up until Monday, and said the driveshaft and bearing were gone, and that they would own to order the parts surrounded by. They said they'd be fixing it Friday (today!) - a week after they were first supposed to look at it.

They've presently said the parts have be delayed, so they'll be getting them on Monday and fitting them Tuesday.

I really have two question:

1) Is this a normal length of time for a repair of this outlook? With Hotpoint being a rather major brand, I would enjoy thought parts would have be fairly straightforward to obtain.

2) What trial obligation do landlords (in England) own when repairing appliances - do they have a set time, or can they do it at their spare time? Can we ask them to use another repair man?
How do I fix scratch on a table...
Answers:    depends who is fixing it.
EARRING FELL DOWN THE bathroom SINK?
When my bearings go i was told it couldn't be fixed.